FAQ

How do I place an order?

For your convenience 24/7/365, please order online using our checkout process. Please include your zip code, name, shipping/billing addresses, telephone number, and email. For some of our product that require variations, You will be emailed after purchase to confirm the customization for your bow.

We normally ship orders within 24 hours, orders shipping transit time is 1-8 days depending on distance and shipping method. Certain Items will have a delivery time included in the description which can be 4-6 weeks. These delivery time are set by our supplier can cannot be changed at this time. If an item is out of stock and is not list as such on our site, If purchased you will be notified of the error and refunded within 24 hours of us receiving the order.

What payment forms does Best of Archery accept?

All orders must be prepaid. We accept Visa, Master Card, Discover and American Express credit cards. All payment are made via Credit Card through PayPal.com. We do not accept personal cheques, cash, money order’s, or Cashiers Cheques. No COD’s

How do I return an item?

Your satisfaction is important to Bestofarchery.com. If we have made an error while fulfilling your order, please e-mail us immediately and we will do everything possible to correct the situation. Qualified items purchased from Bestofarchery.com may be returned for a refund within 15 days of delivery. All returns require to be authorized by Best of Archery. To request a refund from us please email us at brandon@bestofarchery.com

How do I submit a warranty claim or report a defective product?

Defective merchandise is warranted and insured under the manufacturer’s warranty and insurance policy coverage. Please contact the manufacturer directly or email us for assistance in the event of a manufacturer’s defective product. All returns must have prior authorization. Please include a brief description of the defect along with your name, address and a copy of the original sales slip with any return. We will process the warranty under the guidelines of the manufacturer as quickly as possible. All merchandise is warranted by the manufacturer; not Best of Archery. Most manufacturers require return of a defective item for evaluation for repair or replacement according to their policies and will not authorize us to immediately replace defective items. We will offer every assistance available to us; however we cannot offer a refund for defective merchandise unless authorized from the manufacturer.

What should I do with a damaged shipment?

For UPS, Fed-Ex and most USPS shipments, we provide tracking information for you to insure dependable service. USPS claims for lost packages require at least 30 days for the package to arrive before allowing any claim to be filed. We recommend that critical orders be sent UPS or Fed-Ex whenever possible.

How are prices set on this website?

All Prices (including shipping rates) are quoted in US Dollars and are subject to change without notice because of international currency fluctuation, increases from manufacturers (especially between November and May), inflation, typographical errors, and factors beyond our control. We make our best effort to inform you of these changes. For very large orders, please contact us for a special price quotation. Any and all pricing errors are subject to our correction without notice.

How will my order be shipped?

Please see our Shipping Information Page for detailed information on your shipping options.

How do I view my orders?

Registered Bestofarchery.com users can view order history on orders that were placed under their account. To view your order history, Log In to your account and select the “My Orders” link at the bottom of this website. online with guest checkout. For information on orders that cannot be viewed online, please contact customer service.

How do I update my Account Information?

More information will be posted soon.

Legal Notices

Copyright Notices. All content in this website, including without limitation design elements, graphics, text and the selection and arrangement of the foregoing (collectively “Content”) is the copyrighted property of Bestofarchery.com  or is used by permission by Bestofarchery.com  Permission is granted to photocopy and/or to print in hard copy part or all of the Content for personal, informational, non-commercial purposes and/or for purposes of placing an order with Bestofarchery.com. You may not otherwise reproduce, distribute, modify, publish or in any other way exploit any of the Content without Best fo Archery’s prior written consent.

Trademark Notices

All product names, trademarks, service marks or trade names (collectively “Trademarks”) in this catalog & website are the property of, or are used with permission by, Bestofarchery.com. The use of any Trademark for purposes other than ordering products from this catalog or our web site is strictly prohibited. Any symbol used in connection with a Trademark (ex:®, ™, or ℠) must be included in any permitted use of the Trademark.

Payment Authorization Errors

If you receive a payment authorization error during checkout, it may not be a problem with your card. Intermittent external DNS issues have prevented some transactions from clearing with our third-party payment processor. These widespread Internet outages are beyond the control of Lancaster Archery Supply. If you continue to receive payment authorization errors, the gateway connection may be temporarily down. Please come back later and try again. We apologize for any inconvenience and welcome you to call us for further assistance.

Disclaimer

Bestofarchery.com  has taken reasonable efforts to ensure that the Content is accurate; however, all Content is provided “as is”. In no event shall Best of Archery or its affiliates be liable for any special, indirect, punitive or consequential damages resulting from the use of this catalog, our web site or from the use of the products sold herein. The Content is subject to change from time to time without notice. By placing an accepted and completed order, the customers of Best of Archery. accept and agree that hunting and all archery activities are inherently risky sports and absolve and hold Best of Archery harmless of any blame or responsibility of any injury occurring from the use of any item purchased from Bestofarchery.com. PRICING RATES AND SPECIFICATIONS: All Published Prices (including shipping rates) are subject to change without notice. We are not responsible for typographical or photographic errors. All Pricing listed is in US currency. Any and all errors are subject to our correction and immediate change without notice.

DISCLAIMER by placing an order with Bestofarchery.com, the purchaser or prospective purchaser assumes responsibility for compliance with any and all applicable federal, state and local laws. The purchaser evidences the acceptance of his or her responsibility by placing an order with Bestofarchery.com. The purchaser further assets that he or she is of appropriate age to purchase possessed and use any and all merchandise purchased from Best of Archery.